I would like to take the opportunity to say many thanks to you for your outstanding service in taking on, managing and finding tenants for my sisters flat recently. Your extremely friendly and honest approach is very refreshing, and you simply do what you promise you will do, promptly and with a smile. You listened to our requirements and needs, and gave good sensible advice on how to market the property too. Thank you for what you have done so far and keep up the good work!